DealersEdge Professional Forums

Thanks for the kind words and comments. I think the biggest change was going from "Letting the parts manager buy what he/she wants" to Automatic Stock Reordering. None of the factories, despite any intentions, never did do what the parts manager wanted themselves; it disintegrated into a sales ...

to all the subscribers and customers over the past 40 years: I thank you from the bottom of my heart for the business, friendship and association with so many parts managers and dealers worldwide. Nobody has been more fortunate than I to have been a part of so many dealerships, both individual and ...

Rick: send me your address and I'll send you a free copy of an inventory control manual that will give you some help. Its' free and on a CD
Mike Nicholes miknik@aol.com

These type of problems do crop up from time to time. Most try and do a financial reconciliation first, but if your problem continues you should first verify that the ON HAND count in the bin matches that in the system. If you keep these balances in order then you have an accounting problem. There ...

To all the parts managers and G/M's that have been so generous to me over the years of parts training and consulting, I say "Thank you". My (so called) retirement just means I will not be traveling as much as I used to but will still be willing, for free, to field any questions about parts through ...

Not necessarily bad. Just make sure you have and agreement in writing that outlines service, both phone and on-site training. Make sure they pick up the last 12 months of sales history, BY MONTH, for every part number in your system.

If you are GM, the factory may be trying to set these guides for your through CDK. Ask CDK customer service when the guides were last changed and by whom.
Mike Nicholes

Dean: how can I help you
Mike Nicholes

When you think you have found the DMS you want; make sure that every promise and expectation is in writing and signed off by an officer of the DMS company before you cut the deal. It is, unfortunately, endemic, that much is dropped after the deal is done; especially in the arena of the training of ...

if you do it, separate source in your DMS, notify that this source and all information is prohibited from transmission to any source outside the dealership. Do it in writing on Company letterhead, signed by the dealer.