DealersEdge Professional Forums

posted this before but it is still a problem with lazy service department personal.i started to work for a dealer in 2006, when i took over, they had over $15,000.00 in warranty and special ordered parts 60 days old. i started calling the customers and most of them said they were never notified the ...

i posted this before but it is still a problem with lazy service department personal.i started to work for a dealer in 2006, when i took over, they had over $15,000.00 in warranty and special ordered parts 60 days old. i started calling the customers and most of them said they were never notified ...

back in the early 90's i had a young pretty girl come in and buy a what was called a nose mask or a bra, she asked me if i could help put her bra on. i told her that i did not have much experience putting them on, had more taking them off. she smiled and said i bet you have. i did help her put her ...

STAFF RATIO
Postby Mike Nicholes » 07 Jul 2009 19:07

Sweet Dixie: Depends on a couple of things. For a long time many used $/man/month sales; but this had a problem when a dealer tried to compare a variety of franchises under one ownership; It varies whether or not you are heavy wholesale (40% or ...

i posted this several years ago because the inventory and the GL did not come close to matching.this did not happen at my store , but a friends store. before my friend went to work there they fired the prior parts manager because the inventory was short 2 years in a row by thousands of dollars. when ...

i posted this before but it is still a problem with lazy service department personal.i started to work for a dealer in 2006, when i took over, they had over $15,000.00 in warranty and special ordered parts 60 days old. i started calling the customers and most of them said they were never notified ...

i controlled most of what you have listed and it reduced that cost to the dealer. we had open parts tickets for the new and used car departments with a mark-up go 25%. only the sales manager could request any of the supplies and let us know the name of the person picking them up. a lot of sales ...

i posted this several years/ GM does not want the small dealers doing wholesale, they want only large one's. this is a post i did in 2009, you can agree or not. "The amazing thing to me is how people here have blinders on and are shocked at what is happening or has happened in the industry, you can ...

when i started with GM back in 1970 as a parts manager, our rep's were the one's that rep the car line. when they went to GM parts in 1972 or 73 then we gat a parts rep. back then they came around at lest twice a month and would alway return your calls. i had the same rep from 1976 thru 1987 and he ...

i have posted this before on how to get SA's to call the customers with special order parts on the shelf for a long time. i started to work for a dealer in 2006, when i took over, they had over $15,000.00 in warranty and special ordered parts 60 days old. i started calling the customers and most of ...