Search found 192 matches

by Fixed Ops Mgr
Wed Dec 04, 2024 10:31 pm
Forum: Parts Managers
Topic: WARRANTY PARTS MARKUP
Replies: 14
Views: 9905

Re: WARRANTY PARTS MARKUP

There are alot of "warranty uplift" companies in the game now but you must be careful when choosing one. Some will take an analysis of your current situation upfront and charge you an upfront fee (one time) to submit to the manufacturer to get the higher markup. Some will take a percentage of the ...
by Fixed Ops Mgr
Mon Nov 25, 2024 10:07 pm
Forum: Parts Managers
Topic: Facility 087
Replies: 3
Views: 3126

Re: Facility 087

Yes, we always 12-14 business days on anything coming from 087.
by Fixed Ops Mgr
Tue Aug 06, 2024 1:26 pm
Forum: Parts Managers
Topic: Tekion DMS
Replies: 16
Views: 29873

Re: Tekion DMS

I have been working on Tekion the past 2 years and I can honestly say that I never see any improvement from this DMS. It takes 6-8 steps to accomplish the simplest task and the system
is efficient at all. If you want to have an enhancement made or request a new feature, they tell you that it will ...
by Fixed Ops Mgr
Thu Nov 16, 2023 10:20 pm
Forum: Parts Managers
Topic: 19337222 Blades
Replies: 1
Views: 7625

Re: 19337222 Blades

We had been having nothing but problems the past few months with various wiper blade part numbers in the AcDelco Silver series. We switched over to the Gold series and have been having much better results
with using the Gold.
by Fixed Ops Mgr
Thu Oct 12, 2023 8:05 pm
Forum: Warranty Administrators
Topic: New MN Labor Law Change
Replies: 0
Views: 22691

New MN Labor Law Change

Is anyone out there in Minnesota that has been successful in submitting a warranty claim to GM with the new labor law that pays the labor out at customer pay labor times such as
Mitchel OnDemand or Alldata LTG shows? Effective October 1st,2023 we can charge GM the retail customer time however the ...
by Fixed Ops Mgr
Thu Jun 29, 2023 7:21 pm
Forum: Parts Managers
Topic: Refund with reward points
Replies: 7
Views: 21693

Re: Refund with reward points

I absolutely hate the whole GM E-commerce program along with the My rewards BS. I spend so much of my time chasing down payments, refunds, ECOMM invoices from our ADI and all the other non-sense associated with
the whole GM accessories program. It is so hard to keep track of everything and my ...
by Fixed Ops Mgr
Fri Mar 03, 2023 1:38 am
Forum: Parts Managers
Topic: Changing jobs - new dealer
Replies: 15
Views: 11547

Re: Changing jobs - new dealer

Congratulations on you new adventure. Wishing you all the best, you always added great information into posts on the forum here. Hope to see more information from you in the future.
by Fixed Ops Mgr
Fri Dec 23, 2022 4:04 pm
Forum: Parts Managers
Topic: Merry Christmas - Happy Holidays - Etc.
Replies: 8
Views: 4683

Re: Merry Christmas - Happy Holidays - Etc.

Merry Christmas and Happy New Year to all. May 2023 bring everyone health, happiness and prosperity!
by Fixed Ops Mgr
Wed Jul 13, 2022 8:12 pm
Forum: Parts Managers
Topic: distributer is out of Dexos Ow20
Replies: 8
Views: 5033

Re: distributer is out of Dexos Ow20

Earlier in the year, my distributor was out of Dexos as well. We used their private label oil with Dexos certification to hold us over until they received the GM stuff.

Our oil supplier has run out of bulk Dexos 5W30 and 0W20 a couple of times already this year and they have blamed it on rail car ...
by Fixed Ops Mgr
Wed Jun 29, 2022 12:31 pm
Forum: Parts Managers
Topic: inventorying Sales Supplies
Replies: 1
Views: 1324

inventorying Sales Supplies

Yesterday the dealer came to me and asked me if I would be interested in ordering and keeping the supplies that the sales staff use inside the parts department for better control and managment of them? I'm talking about things like license plate frames, license plates, key tags , hang tags, and ...