DealersEdge Professional Forums

Yes that sounds like what we are looking for. However, only the communication aspect. Our OEM's are working on systems that do similar to what you have while keeping in constant communication with the customer, dealer, and OEM. They are just not talking about intercompany communication...yet. We are ...

I posted this in Dealers & General Managers but may get more responses here...

What methods is everyone using for techs to request parts quotes and order parts? Communicate with other employees in the dealership?

Our service dept has a parts bay window, however there is quite a bottleneck at times ...

What methods is everyone using for techs to request parts quotes and order parts? Communicate with other employees in the dealership?

Our service dept has a parts bay window, however there is quite a bottleneck at times. We are looking for a way for the tech to send a message from they bay to the ...

We only scrap parts once a quarter. This assures no parts get tossed. We sticker the warranty parts with a colored sticker, one color for each quarter. Once the quarter is over, we verify all claims are paid, all parts requested are received then we toss every part with an old sticker on it. This ...

I am in a Navistar/Isuzu OEM, anybody else? Or other medium/heavy duty dealers?