Search found 75 matches

by TheEd
Mon Aug 09, 2021 8:04 pm
Forum: Parts Managers
Topic: 0w20 Diesel oil
Replies: 4
Views: 2991

Re: 0w20 Diesel oil

Pairs perfectly well with the unavailable PF66 oil filter too.
by TheEd
Wed Aug 04, 2021 8:16 pm
Forum: Parts Managers
Topic: Delco Battery price update
Replies: 9
Views: 6503

Re: Delco Battery price update

GerryD wrote:Where do you find the updated price sheet??
In Epic under Periodical/Reference Inquiry, click Publication Type drop down box and choose Battery Pricing.
by TheEd
Thu Jul 22, 2021 6:27 pm
Forum: Parts Managers
Topic: DMS PRICING
Replies: 2
Views: 2089

Re: DMS PRICING

For just DMS or for all things IT? We're still on "If it doesn't work, you are using it wrong" Reynolds blue screen, just DMS, my cut is right around $950. All things IT, I'm closer to $2,500 too.

Which DMS are you on? Also do you know what your expenses split is? (i.e. 25% new, 30% used, 30 ...
by TheEd
Thu Jun 17, 2021 1:10 pm
Forum: Parts Managers
Topic: Global Disconnect
Replies: 269
Views: 4084882

Re: Global Disconnect

Did anyone actually get their order this morning if placed through EPIC? I didn't.

Still no answerbacks and order status summary doesn't even recognize the control number I used.
by TheEd
Mon Apr 12, 2021 6:13 pm
Forum: Parts Managers
Topic: Core SRC
Replies: 4
Views: 3223

Re: Core SRC

"gm.corereturn.center refused to connect."

Well this is going as expected for GM. When it does work, it's sooooo slow and unresponsive.
by TheEd
Wed Mar 10, 2021 9:12 pm
Forum: Parts Managers
Topic: GM Customer Service calls....rant.
Replies: 9
Views: 6817

Re: GM Customer Service calls....rant.

In my experiences they usually have the customer also listening in on the line, so I usually go well over the top as soon as I realize it's the useless customer care center.

"Oh man, I'm so glad you called, listen, I've got a customer broke down and we've been waiting for a real answer on when we ...
by TheEd
Mon Feb 22, 2021 8:23 pm
Forum: Parts Managers
Topic: What Caused Your Pad to GL Variance?
Replies: 10
Views: 60301

Re: What Caused Your Pad to GL Variance?

Service having access to parts reminded me of an incident I forgot about. Early on I kept having a loss on reconciling oil each month, at first I chocked it up to the overnight UCI tech service had, but when it continued after they got rid of an overnight tech, I knew something had to be going on ...
by TheEd
Mon Feb 22, 2021 12:53 pm
Forum: Parts Managers
Topic: What Caused Your Pad to GL Variance?
Replies: 10
Views: 60301

Re: What Caused Your Pad to GL Variance?

Outside of my first inventory after taking over, we've been pretty nominal ($2k to $3k swings negative and positive since the office doesn't book appreciation and refuses to reconcile at the end of each month).

However my predecessor was very much addicted to the white box vendors, we had about a ...
by TheEd
Sat Feb 13, 2021 2:39 pm
Forum: Parts Managers
Topic: AIR BAGS
Replies: 52
Views: 38375

Re: AIR BAGS

That's why you discharge the air bag before field scrapping it. GM knows dealers were doing this, which is why they offered that 'reward' for sending them in.

Thankfully after nearly 4 years, the RIM of airbags has finally amassed enough numbers to qualify for a single pallet return.
by TheEd
Fri Feb 05, 2021 1:56 pm
Forum: Parts Managers
Topic: 97241130 Dmax Tstat No Longer RIM Managed
Replies: 3
Views: 2573

97241130 Dmax Tstat No Longer RIM Managed

Yet 97241129, the thermostat that sits right next to it on 01-19 Duramax, is still RIM managed.

WTF GM?