DealersEdge Professional Forums

Currently we are fighting an issue in which we have a guy in the shop that labor ops for techs when they complete an RO, however whenever the techs ask for specific diag time on warranty jobs, the guy labor op'ing the RO usually laughs because in his mind, he knows that Stellantis will not pay what ...

In Ignite, go up to Reports->Investment->Extended Value. Leave all fields blank except the sort sequence. You can choose by Group/Part. Run the report, then export it to a spreadsheet. Then you can sort it in any fashion you want for whatever column you need. Depending on your store, it may be a ...

I appreciate the reply, even though I am just now getting to it. I really need to find the time to mess with it all some more. I want to be able to manipulate the system, but I don't want to cause any adverse effects. I would like to keep it as simple as possible, because I do not have excessive ...

Any idea if Chrysler/Stellantis has a labor op for this? We pick stuff up ALL the time for our customers and eat the difference.

I am in the same boat. I need three or four. My concern is if we buy them off the internet, when we register them with Wi-Tech, will it cause issues if they see the serial number belongs to someone else?

We use a service called Text2Drive. We have found that it is a multipurpose tool for communication. It works great for inter-dealer communications as well as dealer to customer communication. It provides a central platform for all users to be able to converse individually or in groups. The great ...

PM peeps...I have a few questions. First off, we are on Reynolds DMS. I am pretty new to this and am trying to wrap my head around pricing and sources. This store has never had a price matrix, but I want to implement one. Currently, I understand that pricing is setup per source. There are 99 sources ...

Very interesting. I would definitely call the dealerconnect help desk to find out why if it is on every item. At the very least you need to know that pricing so that you know what to upcharge your customers. I know that any items that are Hazmat will show an N/A like most shocks/struts, touch up ...

The backorder situation seems to only be getting worse. What we face more than anything at the moment is that Stellantis will not pay for the rental coverage on a warranty repair unless there was a VOR request entered. My warranty clerk comes to me every day asking for proof of VOR requests so that ...

The backorder situation seems to only be getting worse. What we face more than anything at the moment is that Stellantis will not pay for the rental coverage on a warranty repair unless there was a VOR request entered. My warranty clerk comes to me every day asking for proof of VOR requests so that ...