Makes you really want to spend 60-80 thousand for a vehicle only to have the air not working. GM wants us to do everything we can to satisfy the customer and yet here we sit with an issue going on for over 4 months. Seriously how can this happen with the technology we have available. Maybe if we all e-mail Mary Barra with our concerns something might get done. Hmmmmmm anyone have her e-mail???? I know I am reaching for straws but what the heck it is worth a shot.
I received a phone call from the executive department, who responds to the e-mails Mary Barra gets. She pretty much told me they are aware of the situation but their hands are tied. I stated how everyone is having issues with this and it should not take 4 months or longer to have an issue like this resolved. She understood but again said they are unable to do anything at this point.