by ttime » Wed Oct 11, 2006 2:17 am
Toyota store here as well. Our tech's are paid 2 hours for the Safety Inspection and then and additional 1 hour to certify the vehicle. Our used car department pays CP rate on parts and labor and all work is done in our shop, never and independant and they NEVER have a problem holding their gross. This is definately something that should be discussed with not only your GM, but your entire management staff. Just my $0.02