by Matt Parsons » Tue Jan 07, 2003 7:36 am
Have you thought about looking beyond R&R and ADP to support your stores. There are many additional alternatives out there such as ADAM, AutoSoft, EDS, etc. Why limit your search to just one? Most dealers are not willing to go through the pain of changing systems. If you are serious about moving to another vendor, you owe it to yourself to really evaluate all the viable players.
You may wish to hire an independent group to assist you in defining your needs and evaluating your alternatives. Sandi Jerome of Sandi Jerome Computer Consulting provides great insight into what is available and how it will match up with what you need in addition to ensuring you get the right price. The few thousand dollars you spend with a company such as hers I am confident pays off 10 fold in terms of system purchase price and long-term satisfaction.
Good Luck.