I am discussing cost of sales and billing issues with current service manager and I have a question for the group.
They bill out the hourly techs based on actual time spent on job-this is done electronically through ADP payroll integration. I do not agree with this costing for a few reasons. Your cost changes all the time based on how long that techncian takes to do a certain job and it also lowers your unapplied labor, giving you the appearance of higher productivity of the hourly techs.
It would seem to me the correct way to do this would be if the job pays an hour the hourly tech gets paid an hour regardless of how long it takes. Then the difference between actual clock hours here and his produced or flagged time get charged to unapplied labor.
Would like to hear if anyone sees this different then I do.