by clange » Tue Dec 18, 2001 10:35 pm
Be cautious about the ADP9200 'Alpha' box. You must make sure that you get an assurance, in writing, from ADP that they will provide you with ALL hardware and software support on this box, for a minimum of the duration of any lease agreement you enter into.
The alternative would be to get a commitment in writing about replacing the box if they can't support it. The standard DSP Master Agreement puts the responsibility for the decision about which system to buy completely on the buyer, so beware. It would be an ugly surprise to 'upgrade' to a new system and then find that you have to buy a 'new' box because you bought a turkey.
By the way .... there is nothing wrong with the AlphaServe technology. It is a fine box, with great performance characteristics. The question has to be about how long ADP can continue to support it, and what their obligations to the buyer are.
The reason for this is that the DEC/Compaq AlphaServer line has been discontinued and there is no support from the manufacturer. Compaq has made these statements in the trade press. Additionally, Compaq has made statements that they will not support WinNT on the AlphaServer platform. Compaq announced that it has integrated the Alpha processor into another of their server lines which was competing with the DEC AlphaServer.
The Compaq info may have changed in the last 6 months, however the public announcements about discontinuing their support of the DEC AlphaServer line were made almost at the time of the Compaq / DEC takeover.
If my information is outdated, I would be interested in specific references to industry source materials that more clearly represent the situation.