Service advisor trainee pay plan

[flyboy]

Any suggestions for a payplan for a guy pretty green, used to back up the writers, set appts, answer phones, cover lunches etc.. eventually go to full fledged writer.

[kkelly]

I don't have an answer; but I am facing the same situation so I look forward to some input

[btk]

It depends on how you pay your current service advisors- I pay my advisors on the whole shop not on individual numbers, so for me a green pea would be the same way except for smaller % or dollars. EX- 1500.00 monthly salary plus .75 for every service hours closed in the shop. Where my fully trained advisor will make 2500.00 salary and 1.50 for every hour closed.

Hope that helps

[texaslp]

I was thinking along the lines of salary plus a small amount per ro hrs. With the administrative duties this person would be doing, you may have to make that an hourly pay plus bonus in order to comply with min wage/overtime rules.

[IANMC]

START HIM OUT AT $1500.00 SALARY.BEFORE DECIDING ON BONUS TRY TO DETERMINE EXACTLY
HOW MANY R/O'S ARE GOING TO HAVE HIS NUMBER
ON RATHER THAN ONE OF YOUR SENIOR ADVISORS.
IF THE ANSWER IS NONE DO A ROUGH CALCULATION
TO DETERMINE A PERCENTAGE OF ALL R/O'S THAT MAKES SENSE TO YOU AND IS REASONABLY FAIR TO HIM.

[robc]

$1,500 salary or one comparable to your area, because around this area you are not going to get anyone to show up everyday for $18,000 a year - unless you mean a week and that would seem a little generous

== Rob ==

[flyboy]

Ended up with $1500 base, .60 for all hours generated by the other two writers.

He should gross around $2600 a month. I set this up for 90 days, and after that he goes to the same pay scale as the others.

Ironically, I landed a guy who was working at another store, similar situation, but hourly. Roughly the same wages in the end, but the guy is pretty much already trained! I will help him progress, learn to do things my way etc, but for the most part he is already carrying far more of the work load than I imagined, so I have definitly gotten a winner!

[theforddoctor]

We started a pay plan about 2 years ago where we pay a base salary with a bonus on "Hours per R/O" for each advisor. We use ADP and the advisor can follow his hours on a daily basis. We start with a base hours per R/O that was calculated form their own personal average using 3 months data. We pay 30 cents per R/O that will increase by another 30 cents when the average increases by .5 of an hour. This also is based on closed R/O's so if they have numerous closed R/O's and their hours per are above their average they make a good chunk of change. We also focused on getting them to sell fuel filters that would give them an extra .5 per R/O and of course they need to be changed every 20-25,000 kilometers. We seen a 200% increase on our fuel filters sales plus it was an easy much needed sale.