I am adding in, because parts are more a commodity than labor. The ACDelco filter on a dealership's shelf is no different than the one at PepBoys. Labor isn't as much a commodity. It is valued more in the marketplace than parts are.
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** Rob, Editor Dealersedge/WD&S **
Help is only a message post away!
robc@dealersedge.com
[This message has been edited by robc (edited 07-01-2005).]