Average service Advisor pay

[topshop]

Great question, great information so far. Unfortunately, the amount will vary greatly depending on location...maybe double or even triple comparing SoCal to Michigan.

It would be very helpful if we knew what percentage is budgeted for SA pay as was mentioned in one reply.

We are around 7%. I have seen numbers ranging from 5% to 12%. What is your budget? Is it too high, to low, what is your goal?

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Tom Ham
AutomotiveManagementNetwork.com

[Old Irish]

"It would be very helpful if we knew what percentage is budgeted for SA pay"


And let's clarify where we're taking the percentage from

Labor sales? Labor and parts sales? Departmental Gross ?

Cheers
DD

[Old Irish]

So......

What SHOULD the percentage be based on? I'd like to know as I've heard various answers.

Cheers
DD

[KLINK]

I would like to see it stated as a percent of gross. I will figure mine and post it.

[Old Irish]

Ok, I'm at about 12-13% of gross

Cheers
DD

[sermgreby]

I am at 9.9% of total service gross, parts labor and sublet.

[capsgs]

It's nice to know what the mean numbers are. But, your service advisors' pay should be structured so that no matter what they make you are reaping the benefits from it. I wish all my advisors made 100k/year. Give them a program that they can work, and let em eat!!!!

[GMFXDOPSMGR]

I'm at 8 - 10% of gross, c/p, w/int. no salary. all comm. Gross profit pay plan 4-6%
bonus based on elr/hrs/ro
4-6% is based on individual CSI monthly.
Gets all the numbers we want in the equation. Got this from ATcon. Tweaked it to fit the need for service/parts sales. Advisors are locked into the set % range. sales goes up, their pay goes up. We never vary from the 8-10% of gross sales range.

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Tom Edwards

[topshop]

Old Irish wrote:

"And let's clarify where we're taking the percentage from

Labor sales? Labor and parts sales? Departmental Gross ?"

Sorry, I should have said percent of gross parts and labor sales.


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Tom Ham
AutomotiveManagementNetwork.com

[TheOne]

5 to 7.5% of individual SALES
CP
Warr
Int
parts and labor

Base percentage of 5% with a bonus of up to 2.5% of sales on the same accounts dependent on average hours per repair order calculated against posted labor rate