Looking for good Service Menu Layout ideas

Looking for good Service Menu Layout ideas

Postby wrangler » Fri Aug 11, 2006 9:59 am

I have been service manager at a Chrysler-Dodge-Jeep store for just about a year. Our service menus have always been out of date and have gotten little response from customers. I would like some help on design layouts for service menus as we are ready to redesign ours.

Any help is appreciated.
Brad
wrangler
 

Looking for good Service Menu Layout ideas

Postby GMFXDOPSMGR » Fri Aug 11, 2006 3:45 pm

Where do you need help? Pricing, structure, layout?
Give us more info, I'm sure we can help.
GMFXDOPSMGR
 

Looking for good Service Menu Layout ideas

Postby jazdale » Fri Aug 11, 2006 10:09 pm

Have you considered setting up the recommended maintenance table in your system and having it print on the RO?

This way its a custom selling tool for each customer.

My only caution is setting up a table that recommends so many things that it scares the customer away.
jazdale
 

Looking for good Service Menu Layout ideas

Postby topshop » Sun Aug 13, 2006 11:56 am

I think the solution here is often an easy one, but many tend to over think it and try to reinvent the wheel.

Do you EVERY factory scheduled PM list for EVERY vehicle you service ready to hand to the customer in seconds complete with the exact price for that service?

Maybe you do, but many do not. A solid system where this is professionally offered to the customer will often work very nicely.

------------------
Tom Ham
AutomotiveManagementNetwork.com
topshop
 

Looking for good Service Menu Layout ideas

Postby pjpeery » Mon Aug 14, 2006 10:08 am

Wrangler

i would get copies of your competition and see what they are doing .. this may give you some ideas


paul
pjpeery
 

Looking for good Service Menu Layout ideas

Postby wrangler » Mon Aug 14, 2006 2:54 pm

Help with layout and structure. Pricing obviously will be up to me....Thanks for the assistance.

Thanks,

BRad
wrangler
 


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