by robc » Sat May 16, 2009 12:05 am
AtCon ... are they still in business?
I've used 5x5 as a temporary measure, but I don't care for it long term. The reason why is the worst box usually is set so low that the person shouldn't be employeed and the high box asks for a herculean effort without a very substantical bump.
May I ask when your store was using the 5x5, did you wash the commission/goals weekly or monthly?
That being said, 5x5 is an option and I have used it successfully. My preference would be to split the commission between individual and group performance with CSI modifiers on both (like a 1/4% bump for hitting your target score).