Misc Charge issue with ADP

Misc Charge issue with ADP

Postby jdub49 » Thu Aug 20, 2009 12:30 pm

We just initiated shop charges on our internal RO's this month. Upon review, I noticed that the MISC charge is not being included in the totals. It does appear in the total of the COST,SALE, & COMP TOTALS line but not in the final charge to the vehicle. If the RO is displayed in AGRI, the 6103 entry is zero. ULT is set to allow misc charges. ADP is telling me that the debit account in USS needs to be different from the sale account. I'm trying to explain that the entry to 6103 is a credit only to an expense account, therefore there is no debit. Their answer was to differentiate the sale and debit accounts, but that won't work because not all internal charges go to the same account number. In the mean time, sales isn't getting charged shop charges.
ADP says this is a bug, and that the only reason it works in CP payments is because it will follow the payment type to that account, either 225 (cash) or 220 (charge). There is no such process for internals, as there are so many accounts that could be dinged.
Has anyone else experienced this?
jdub49
 

Misc Charge issue with ADP

Postby gmservice1 » Thu Aug 20, 2009 12:38 pm

Does yours look like this? We charge shop supplies on internals without a problem.

PROMPT FOR JOURNAL SOURCE (Y/N).......... N?
PROMPT FOR DEBIT ACCOUNT (Y/N)........... Y?
PROMPT FOR DEBIT CONTROL NO. (Y/N)....... Y?
PROMPT FOR LABOR SALE ACCOUNT (Y/N)...... N?
DISPLAY PARTS SALE ACCOUNT (Y/N)......... N?
PROMPT FOR MISC. SALE ACCOUNT (Y/N)...... N?
PROMPT FOR LUBE SALE ACCOUNT (Y/N)....... N?
PROMPT FOR SUBLET SALE ACCOUNT (Y/N)..... N?
SOURCE COMPANY........................... 1
JOURNAL ................................. 30?
DEBIT ACCOUNT (TARGET COMPANY)...... 1
DEBIT ACCOUNT (ACCOUNT NUMBER)...... 24000?
LABOR SALE ACCOUNT.(TARGET COMPANY)...... 1
LABOR SALE ACCOUNT.(ACCOUNT NUMBER)...... 46300?
PARTS SALE ACCOUNT.(TARGET COMPANY)...... 1
PARTS SALE ACCOUNT.(ACCOUNT NUMBER)...... 48100?
MISC. SALE ACCOUNT.(TARGET COMPANY)...... 1
MISC. SALE ACCOUNT.(ACCOUNT NUMBER)...... 6104?
LUBE SALE ACCOUNT..(TARGET COMPANY)...... 1
LUBE SALE ACCOUNT..(ACCOUNT NUMBER)...... 49100?
SUBL. SALE ACCOUNT.(TARGET COMPANY)...... 1
SUBL. SALE ACCOUNT.(ACCOUNT NUMBER)...... 46603?
LABOR PRICE CODE......................... 1?
LABOR RATE............................... 60.00?
LABOR TAX CODE........................... ?
LABOR DEBIT TAX ACCOUNT..................
STATE (TARGET COMPANY) 1
STATE (ACCOUNT NUMBER) ?
SUPPLEMENTAL (TARGET COMPANY) 1
SUPPLEMENTAL (ACCOUNT NUMBER) ?
SUPPLEMENTAL2 (TARGET COMPANY) 1
SUPPLEMENTAL2 (ACCOUNT NUMBER) ?
PARTS PRICING CODE....................... 17?
PARTS TAX CODE........................... ?
PARTS DEBIT TAX ACCOUNT..................
STATE (TARGET COMPANY) 1
STATE (ACCOUNT NUMBER) ?
SUPPLEMENTAL (TARGET COMPANY) 1
SUPPLEMENTAL (ACCOUNT NUMBER) ?
SUPPLEMENTAL2 (TARGET COMPANY) 1
SUPPLEMENTAL2 (ACCOUNT NUMBER) ?
CALCULATE SHOP CHARGES (Y/N)............. Y?
gmservice1
 

Misc Charge issue with ADP

Postby jdub49 » Thu Aug 20, 2009 12:53 pm

Yep, of course the account numbers are different because of our car line, but the setups are the same. Thanks.
jdub49
 


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