Cordless Phones in the Service Drive????

Cordless Phones in the Service Drive????

Postby DautoMan » Thu Jan 05, 2006 11:00 pm

Hello,
We are looking to add cordless phones in the parts/service depts. We need to have at least 4 lines. We would prefer small cellular size phones. Does anyone have experience with this?
Best Regards,
Dmiller
dmiller@portlandpremier.com
DautoMan
 

Cordless Phones in the Service Drive????

Postby tjsmith » Fri Jan 06, 2006 7:59 am

We have cordless phones that tie in to our phone system. Mine is connected to my direct line, but I too can use it to answer any line in our dealership, & can page & check my voice mail with it. It is great, especially when I have leave out of my office & someone tries to call me. I just throw it in my pocket & go do what I have to do....love it.
tjsmith
 

Cordless Phones in the Service Drive????

Postby frankslone » Fri Jan 06, 2006 10:06 am

We have cordless phones that clip onto your belt that comes with a headphone as an accessory. Those phones can do almost anthing that our desk phones can. Answer, Make calls, Page. Place on hold, Get messages. Pretty cool a little big in size but hold up for at least a day or more without neeeding to be charged. The charging is done when you place the cordless in its cradle at night. Three years now and only replaced 1 battery. It's part of the TOSHIBA STRATUS system
frankslone
 

Cordless Phones in the Service Drive????

Postby DautoMan » Fri Jan 06, 2006 1:23 pm

Tjsmith and Partslone,
If you have any specific info would you email it to my address dmiller@portlandpremier.com I am looking for Phone #'s, web sites, and any advice about problems you may have encountered with the phone company, the installation, batteries, general useage, etc.
Thank you,
DMiller
DautoMan
 

Cordless Phones in the Service Drive????

Postby Matt Parsons » Fri Jan 06, 2006 5:32 pm

DautoMan, what DMS is running in your dealership? The reason I ask is that some DMS provders also offer phone systems that integrate the DMS applications into your phones (both desktop and cordless units).

[This message has been edited by Matt Parsons (edited 01-06-2006).]

Matt Parsons
 

Cordless Phones in the Service Drive????

Postby DautoMan » Fri Jan 06, 2006 7:14 pm

Hello Matt,
Thank you for the reply. We are using ADP.
Best Regards,
Dmiller
DautoMan
 

Cordless Phones in the Service Drive????

Postby jpagee » Mon Jan 16, 2006 11:57 am

Hi,

I know that ADP does in fact offer a phone system. It's run on the Cisco IP platform. The cons - heavy costs due to the fact that you would have to change out all your networking infrastructure to Cisco. The Pros - integrates with the DMS, can be set to do all sorts of neat things like call customers automatically when their RO is completed on the system or when their special order part is receipted etc.
jpagee
 


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