Declined maintenance

[jazdale]

btk
In function RO or SWR you will see a function under the pull-down PERFORM to track denied work - or use F5+T. It will prompt for an op-code, reason, and a comment.

Your choices in UFO (invoice form options) determines if the denied items print on the customer and/or warranty invoice.

This detail can then be tracked in the websuite links or reported in the web-suite reports or from function RDW (Report denied work)

[jrjgm123]

infinity63

please email me your declined letter.

thanks

jrjgm12@hotmail.com

[Sabres Bob]

I have tried my advisors and appointment setter to call customer declined services. i tell them to advise the customer that we are having a managers special and offer 10% off but it does not work well. i get the info of a 6910 report in report generator in rey & rey. Infinity63 would be great if you would not mind emailing me a copy of your letter also. robfoster@frontiernet.net

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[dew23456]

infinity63
please email me your declined letter.

Thank You,
Gene Woodson
dew23456@yahoo.com