by scott2112 » Tue Aug 20, 2013 12:48 pm
Had a customer last week asking question about the step packages on my accessory wall. After I quote her prices with her discount for buying her vehicle from us. She looks puzzled, she said was was quoted a different price which included installation. For the life of me, could not figure how my guys came up with that price....
Then......the salesperson walks up and says he has it handled. The customer points to the desired steps and asks the salesperson "I am getting those, 560.00 installed?" He says "Oh yes!" I bit my tongue, I didn't have the heart to tell the customer that they were getting the cheap-ass steps from down the street.
For some reason, the dealership would like to pay another outfit to do what we can do. Can't make them realize the dealership makes more profit when we keep it in house. Why do I have a 8k accessory wall in my inventory? Should have asked the aftermarket place to provide one. OH well.