My Friends: I had the opportunity to speak at the Brazilian version of NADA, called Fenabrava; and meet with many parts managers, and others, at the convention. I was impressed that the only difference in the questions and concerns were in the language spoken; this time Portugese (I had a translator although many of them spoke English). They wondered abouth the differences those in the US and Canada have as opposed to those that they have, on a daily basis, in Brazil. It seemed that the only difference was in the language; and maybe some of the scenery. So your fellows in this great occupation are pretty much the same all over the world. It has been an honor to work with all of you in many countries. may you all be successful... and watch out for the occasional crazies along the way; they seem to stalk the halls of every dealership in the world.
Mike Nicholes