WATCH YOUR CORE CREDITS GM

WATCH YOUR CORE CREDITS GM

Postby Rykid50 » Wed Jan 07, 2015 2:20 pm

HAVE BEEN SHORTED CORE CREDITS FROM FOCUS HOPE MANY TIMES LATELY. YOU HAVE TO CALL FOR SOME ODD REASON BUT WATCH YOUR TOTALS!!! JUST A HEADS UP.
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Re: WATCH YOUR CORE CREDITS GM

Postby cville1987 » Wed Jan 07, 2015 3:04 pm

Yeah and have fun with that phone call.
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Re: WATCH YOUR CORE CREDITS GM

Postby 2longinparts » Wed Jan 07, 2015 3:07 pm

Same here. Have to call back over and over again." Check with us on Monday. It ought to be on this next trailer." Yeah, right!! :roll:
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Re: WATCH YOUR CORE CREDITS GM

Postby WOCwoods » Wed Jan 07, 2015 5:43 pm

I had 2 alum wheel cores "disappear". I think some drivers might be learning their value.
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Re: WATCH YOUR CORE CREDITS GM

Postby PartsPlant81 » Wed Jan 07, 2015 7:18 pm

The last 2 months I had issues with a part missing off of my credit but after I called the credit showed up on next weeks invoice. The most annoying thing is that they are closed on Friday! Must be nice.
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Re: WATCH YOUR CORE CREDITS GM

Postby Zep33 » Wed Jan 07, 2015 7:59 pm

What's completely ridiculous is that they are allowed to give partial credit on one invoice and the rest of it mixed in with another one. It makes it a nightmare to track down what goes where (and I'm sure they know it) Why they can't just keep one application all together is beyond me - and them obviously
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Re: WATCH YOUR CORE CREDITS GM

Postby Rykid50 » Thu Jan 08, 2015 6:38 pm

THE FUNNY THING I NOTICED IS ONCE YOU GIVE THEM THE APPLICATION NUMBER THEY KNOW EXACTLYYYY WHAT WAS SHORTED IN THE CREDIT. SEEMS TO BE CAT CONVERTERS WITH ME
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Re: WATCH YOUR CORE CREDITS GM

Postby MultiLineManager » Fri Jan 09, 2015 2:02 pm

Same thing happened here, always catalytic converters. Last time it took 4 calls and 2 emails, but they finally gave me credit. No explanation though.

You have to stay on them.
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Re: WATCH YOUR CORE CREDITS GM

Postby bigmac » Mon Jan 26, 2015 2:21 pm

What is the current phone number for FOCUS Hope and CCRC?
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Re: WATCH YOUR CORE CREDITS GM

Postby Zep33 » Mon Jan 26, 2015 2:40 pm

877-888-1220
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