Tell me Why?

[Denise Trimble]

I posted this reply in DFOAB regarding the sale of AC Delco parts on Amazon below dealer cost. I think it also applies here, and may very well be the answer to many idiotic programs/processes GM comes up with!

"Parts are the dealership's only true asset. We buy and pay for these parts on a daily basis. In an effort to continue to downsize franchise numbers, GM must keep vigilant to their mission of reducing dealerships nationwide. How better to accomplish the GM corporate goal than make dealer Parts Departments suffer? Whether using retail part sales tactics, limiting dealer parts purchasing options, or mandatory stocking criteria; the seemingly never-ending "hoop-jumping" by dealers will be perpetual and unfortunate. Attrition is GM's hopeful result for some dealers."

[X476]

Parts are the dealership's only true asset. We buy and pay for these parts on a daily basis. In an effort to continue to downsize franchise numbers, GM must keep vigilant to their mission of reducing dealerships nationwide. How better to accomplish the GM corporate goal than make dealer Parts Departments suffer? Whether using retail part sales tactics, limiting dealer parts purchasing options, or mandatory stocking criteria; the seemingly never-ending "hoop-jumping" by dealers will be perpetual and unfortunate. Attrition is GM's hopeful result for some dealers."


Could not have said it better. Too bad GM will delete your post as being "politicaly incorrect" or it doesn't fit the standards and rules of the DFOAB. They think we are to stupid to figure this out.

[X476]

Can someone explain how a glove box latch for a 2002 s10 (part # 15727766) be considered a collision part?
I can see this being a total cluster F#$k
Maybe its time to fill out some new job applications

[ehiatt]

I can see this being a total cluster F#$k
Maybe its time to fill out some new job applications

We. are. doomed.
This may make the Service Lane Parts program seem like a sensible idea.

[greenthumb-38]

My opinions and observations all based on my limited knowledge of GM operations, the "new GM" that is...

1. the vast majority of the "new GM" does not view GM as a car company. In their business school model/s, GM sells widgets that happen to be cars, trucks, and SUVs and their replacement parts and indirectly, service repairs.

2. people do not buy replacement automotive parts like they buy widgets, like toothpaste or lawn mowers or toasters or breakfast cereals, but "the new GM" is applying their widget mentality to the automotive industry, including the parts and service aspects of our dealership operations.

3. market share and "year over year" increases are expected even though, like with GM powertrain, are on a decrease, most likely due to improved quality and maintenance. Pushing a product line that now has a longer life span makes little sense to those on the front lines. Improved brakes, tires, and inherent safety through better built cars and trucks leads to fewer collisions, and the collisions that do occur tend to be less severe, resulting in fewer collision parts sold. another factor to consider is the trend of rental car companies lowering their percentage of GM cars, trucks, and SUVs in their rental fleets. the rental car collision business was significant for decades, until recently for wholesaling GM dealerships.

4. market share of replacement parts in the collision industry has come under the microscope at GM. Instead of lowering prices across the board (across the nation) to be competitive with the recycled parts and the knock-off parts, they are seeking to improve market share in metropolitan areas while holding the profit margins in the rest of the country.

5. While I don't have specific knowledge on this "collision part list price matrix", this program will lower the list price in hopes of increasing market share with collision parts in some areas, not all. GM cannot force the insurance companies to buy Genuine GM Parts, but they can make it more attractive for them to buy GM Parts, hence this program and the GM Rewards program... Yet allows them to hold the profits that they are enjoying in other markets or regions.

6. the other message that I am receiving from this and other programs is that GM is not concerned with those on the front lines dealing with the "end user", dealerships are the necessary evil that must be controlled, have their individual identity removed, and then rewarded when they conform. This is the new GM.

~ gt your mileage may vary... and your emissions may vary too.

[TimK]

6. the other message that I am receiving from this and other programs is that GM is not concerned with those on the front lines dealing with the "end user", dealerships are the necessary evil that must be controlled, have their individual identity removed, and then rewarded when they conform. This is the new GM.

BINGO

[partsguy99]

6. the other message that I am receiving from this and other programs is that GM is not concerned with those on the front lines dealing with the "end user", dealerships are the necessary evil that must be controlled, have their individual identity removed, and then rewarded when they conform. This is the new GM.

BINGO

DOUBLE BINGO

[DMSOUTH]

you will be assimilated--resistance is futile..........

[Zep33]

GM just plain sucks filthy ass

[SYSTEMBOB]

IM NOT EVEN GOING TO LOOK AT MYPRICELINK. ALL PARTS COST PLUS 67.