J just ordered a pallet (576) of transmission fluid # 88861037, which was superseded to # 88865601.
Answerback says : Cancelled: excessive qty. please verify and re-enter.
Called SPAC : they tell me it's a recall part-orders restricted to qty. of 1.
I tell her, it's a quart of transmission fluid and you only sell in qty's of 12. Then I'm told again I can only order 1.
So, I give her an order# and invoice# of where I purchases 576 last month.
After 2 trips to talk to a supervisor, she inform's me I can only order it on a QPO order.
I had already told her that i had ordered it as a QPO, so I told her again. She says, "Really?"
She's on her 3rd trip to the supervisor now.
RLWOLF