by DDM » Wed Apr 20, 2016 8:17 pm
RIM protection is reduced by the quantity sold for each part number, and that part number only has protection again if/when RIM sells you another. When I review inventories, I often see situations where a quantity of 2 is on the shelf, but only 1 has RIM protection. You may have had a similar situation, where at one time you had another part that was not RIM protected (CSO, bought from another dealer, etc.), but RIM took the protection away on that part number when you sold it, leaving you with a RIM-sold part that RIM won't take back.