scott2112 wrote:If you CSO the parts from GM, you will not get dinged. That was one portion of RIM they fixed soon after the rollout. If you were to buy them out from elsewhere, that is when u will get dinged.
Kinda contradicts GM's mantra of "same day repair and customer satisfaction " right?
GM PUNISHES a dealer for purchasing a part from someone other than them....to get the vehicle out the SAME DAY
vs
Order the part from GM on a CSO order...which means keeping the car overnight.
GM obviously has rocket scientists working for them.....no common sense....and NO, a dealer should NOT have to call and challenge a "purchase loyalty" hit....EVER.