GM DAILY REPORT

GM DAILY REPORT

Postby mdishong » Tue Aug 23, 2016 5:06 pm

When you guys/gals look at your GM Daily report, on page 6 of 10, what do you see? I have 9 days this month showing 0 REPAIR sales & on the REPAIR sales reported, the #s are way off (short). The GM REP is saying it is my DMS reporting the errors. I have AutoMate.

Can anyone tell me (with or without AutoMate) what they see on their report? Thanks for you time.
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Re: GM DAILY REPORT

Postby PartScott » Tue Aug 23, 2016 5:23 pm

The only day that I have on mine with no sales is the 4th of July. I'm on Autosoft.
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Re: GM DAILY REPORT

Postby amorgan014 » Tue Aug 23, 2016 5:38 pm

I have AutoMate and I have 2 days this month that show $0 for repair, but every other day until the 19th has sales info. I had the same issue you have last month. I had to call AutoMate and speak to Chrys (pronounced "Chris") in Third Party Services. For some reason the sales info isn't transmitting properly between AutoMate and IntegraLink (that is who processes the sales info for this report). She was very helpful and had it fixed for me within a few days.
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Re: GM DAILY REPORT

Postby possum » Tue Aug 23, 2016 5:39 pm

Ours is solid too like PartsScott, but in the past when we have had $0.00 days my Rep too has blamed our DMS R&R
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Re: GM DAILY REPORT

Postby mdishong » Tue Aug 23, 2016 7:21 pm

amorgan014 wrote:I have AutoMate and I have 2 days this month that show $0 for repair, but every other day until the 19th has sales info. I had the same issue you have last month. I had to call AutoMate and speak to Chrys (pronounced "Chris") in Third Party Services. For some reason the sales info isn't transmitting properly between AutoMate and IntegraLink (that is who processes the sales info for this report). She was very helpful and had it fixed for me within a few days.


Thank you so much! I was able to get ahold of her & she is working on it.
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Re: GM DAILY REPORT

Postby PartsPlant81 » Wed Aug 24, 2016 1:04 pm

Mine isn't working either. We have Auto/Mate.
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Re: GM DAILY REPORT

Postby CHEVGUY » Wed Aug 24, 2016 1:19 pm

Looks like an Automate problem. I've had an open case for over a month.
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Re: GM DAILY REPORT

Postby LOKI1 » Wed Aug 24, 2016 1:34 pm

Mine is fine also except july 4th, but I would really like to know what the "other" category is for.
'
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Re: GM DAILY REPORT

Postby PartScott » Wed Aug 24, 2016 5:00 pm

LOKI1 wrote:Mine is fine also except july 4th, but I would really like to know what the "other" category is for.
'


Whatever it is, I've purchased $11 worth this year. :lol:
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Re: GM DAILY REPORT

Postby CHEVGUY » Wed Aug 24, 2016 5:49 pm

Does the data on this calendar affect the Same Day Repair Initiative payment?
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