CAN ANYONE OFFER SOME HELP.
I KEEP GETTING A REJECTION ON A PC659 CLAIM FOR A SPRINT SHIPMENT.
IT SAYS THAT THE ORDER NUMBER DOES NOT MATCH THE CLAIM INPUT.
I USED THE SHIPMENT AND ORDER NUMBER THAT I WAS BILLED FOR, BUT IT HAS REJECTED 2 TIMES.
AM I DOING SOMETHING WRONG?
THANKS
PC659 ON SPRINT SHIPMENTS
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PC659 ON SPRINT SHIPMENTS
by PARTSCHEV » Fri Nov 18, 2016 12:56 pm
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Re: PC659 ON SPRINT SHIPMENTS
by camaroman » Fri Nov 18, 2016 1:36 pm
Double check on EPIC in invoicing and make sure it is the same order number. I have had a problem like that a few months ago.
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Re: PC659 ON SPRINT SHIPMENTS
by bigmac » Fri Nov 18, 2016 2:07 pm
For sprint shipments always use the shipment number as both order and shipment number. Don't know why, just some more of the GM logic.
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