39032068 Wheel

Re: 39032068 Wheel

Postby Denise Trimble » Fri Feb 10, 2017 5:47 pm

The DFOAB forum is lit up with this complaint over and over. You are fortunate if GM helps you return the excess wheels. Some dealers are told no, regardless of who is at fault.
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Re: 39032068 Wheel

Postby lstacy65 » Fri Feb 10, 2017 7:09 pm

Denise Trimble wrote:The DFOAB forum is lit up with this complaint over and over. You are fortunate if GM helps you return the excess wheels. Some dealers are told no, regardless of who is at fault.

This happened here once. Body shop order had a GMC truck wheel. The little " additional information " tab said something about only available in qty of 8. My counter guy didn't notice. My DSPM had me hold out a month to make sure I didn't sell any and then ok'd my PDC to take all 8 back together. (I had to order 1 wheel from my local accessory/ac delco supplier.)
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Re: 39032068 Wheel

Postby Zep33 » Fri Feb 10, 2017 7:46 pm

I really miss the DFOAB forum. Reading and participating :)
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Re: 39032068 Wheel

Postby EH427 » Mon Feb 13, 2017 4:59 pm

lstacy65 wrote:
Denise Trimble wrote:The DFOAB forum is lit up with this complaint over and over. You are fortunate if GM helps you return the excess wheels. Some dealers are told no, regardless of who is at fault.

This happened here once. Body shop order had a GMC truck wheel. The little " additional information " tab said something about only available in qty of 8. My counter guy didn't notice. My DSPM had me hold out a month to make sure I didn't sell any and then ok'd my PDC to take all 8 back together. (I had to order 1 wheel from my local accessory/ac delco supplier.)


If you need to use return reserve, submit for 8 and then only use 7 (or however many you have) tags, they will still give you credit and it will save you some of your reserve.
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