Invoicing..

[bigmac]

SSDD

[2longinparts]

We are aware invoices for March 27 CCA purchases are not currently available via the Parts Workbench or EPIC applications. We have engaged our IT support to correct this issue. Unfortunately, at this time we do not have an ETA but have escalated the issue for resolution ASAP.

[ehiatt]

We have engaged our IT support to correct this issue. Unfortunately, at this time we do not have an ETA but have escalated the issue for resolution ASAP.

IT, ETA,ASAP? It sounds like BS to me. Just IMHO.

[Bucko21]

Yup got my invoices yesterday at about 4pm, today nothing again.. Fantastic IT department this company has.. I could get a couple of High School kids to run their IT department and do a better job...

[LOKI1]

I think we are all aware of the issues GM is having with almost everything thing any more. Invoices, reports, programs, IT dept, warranty, no one being held responsible , and on and on. I really believe they have no clue just how bad they are and how difficult it is to do business with them. Let me add SLP parts not being shipped overnight. Core credits not being handled correctly. 25 min wait time for spac assistance. New pick tags.

[Bucko21]

BUT they keep imposing ridiculously high objectives on our purchasing, so long a the REPS are making money who cares about the dealers.. Last time I looked my pay check is signed by my Dealer Principal NOT GM...

[ehiatt]

I think we are all aware of the issues GM is having with almost everything thing any more. Invoices, reports, programs, IT dept, warranty, no one being held responsible , and on and on. I really believe they have no clue just how bad they are and how difficult it is to do business with them.

I think you are exactly right. It has become so compartmentalized that one dept. has no idea what's going on in the other depts. They all have their own agenda to accomplish to keep their jobs and that's all they care about.
Then we're the ones that have to deal with all of it.