2017 Parts Manager Satisfaction Survey Recap

[bigmac]

Once again its time to put a favorable spin on the parts manager survey. GM says they are above average in 10 of 18 areas. Looking at the chart provided I don't see that. The best I can see is GM is mediocre. Good in 3 areas and about average or below in 15 areas. Great job GM.

[Zep33]

They're are really good at being terrible

[2longinparts]

In terms of overall satisfaction with all aspects of manufacturer support for Parts Operations, GM received a 50% Top Box score, placing us ninth out of the twenty participating brands. Who was participating brands? Nash and Studebaker!!!

[JeepGuy]

In terms of overall satisfaction with all aspects of manufacturer support for Parts Operations, GM received a 50% Top Box score, placing us ninth out of the twenty participating brands. Who was participating brands? Nash and Studebaker!!!

Lets not forget Renault!!

[TimK]

In terms of overall satisfaction with all aspects of manufacturer support for Parts Operations, GM received a 50% Top Box score, placing us ninth out of the twenty participating brands.

Is 50% an E or an F?

[LOKI1]

What we thought was true is true.

[bluepart]

DOUBLE STANDARDS WE have to be at 85% 85% 90% PASE Standards or we are in the toilet. Not Right

[X476]

I would like to know who was #1 so I could apply.

[Mike Nicholes]

I'd love to have a look at the survey, and, if possible, the results
Mike Nicholes miknik@aol.com

[2longinparts]

Coming your way Mike.