Without any notification our warranty parts reimbursement percentage changed from cost + 40% to cost + 41%
We did not ask for this and no one here was told in advance. The warranty claims just started not balancing. The Global Warranty page reflects the change. District manager knows nothing about it, and I cannot find anyone at GM who can tell me if it is a mistake or part of a program.
I don't want to change the computer if this is a mistake or only temporary.
Has your percentage changed?