Greetings, all followers of Kaizen!
I'd sure love some feedback from Star Elite dealers on the value that program brings to your individual Toyota stores' parts operations.
With the rapid escalation of online parts estimating and ordering platforms, does Star Elite simplify your ability to capture or at least retain wholesale business profitably? Is it, by itself, enough to support the demands of insurers and customers, or do you find yourselves spending additional dollars joining/subscribing to additional platforms? Are there enough part numbers eligible for price-matching, given the explosion in aftermarket parts availability? Most of all, is it really necessary or do you have other programs in play that are more effective or widely embraced?
Lets hear from you, Toyota Nation!