We switched from Reynolds & Reynolds last November (11/12/2018). I don't know if it's a coincidence, but since then we have dropped in sales/gross dramatically. Our gross profit totals for parts were around $75,000.00 to $85,000.00 a month. Right after going to Dealertrack, we have been at $60,000.00 to $65,000.00 every month. Our repair order count is around the same and our counter retail/wholesale is around the same. Has anyone else experienced this?
Any feed back would help