CHANGE IN GM WARRANTY PART RETENTION

[Torgy]

I just read there is a change to the GM warranty retention period beginning March 16th it will go from 15 days to 7 days.
Now if GM could just send a warranty parts scrap list once a week.
We have a Hyundai franchise also and they send us one every 2 weeks.

[TimK]

Now if GM could just send a warranty parts scrap list once a week.

But then they couldn't debit you if they told you to throw it out.

[Torgy]

TRUE STORY!

[JGROSS1978]

Is this after the claim is paid or the return window?

[Torgy]

It should be after the claim is paid.

[bentwrench54]

I just read there is a change to the GM warranty retention period beginning March 16th it will go from 15 days to 7 days.

We just went through a warranty audit about a month ago. The guy who did the audit told me that it was going to be changed sometime this year from the 15 days to 7.

[X476]

Hell they charged us back from a part returned in 2014 they could not find. Luckily our shipping guy is really anal and saves everything and still had proof we returned it.

[mdishong]

Seems like another GM trap. Hoping your trash the part then they ask for the part back.

[dandanthepartsman]

Went to order more warranty tags yesterday. NOPE! They have been removed from the 1store. We are thrilled to have to come up with a new way and are guessing we will just have to write the repair order number down on the part itself.

[Torgy]

guessing we will just have to write the repair order number down on the part itself.[/quote]

we've been doing this for years, if a parts gets called back then I make out a tag.