RIM Purchase Loyalty

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WiscoCheese
Posts: 20
Joined: Mon Aug 05, 2019 7:52 pm

RIM Purchase Loyalty

Post by WiscoCheese »

How does everybody handle the purchase loyalty report? I am fairly new Parts Manager working in a tiny dealership and am stumped..or stupid. I have cleaned up my RIM compliant list, but am finding all the new numbers I have taken off the temp/perm excluded list are now showing up on my purchase loyalty ding list? But I also have new numbers that I have added into RIM and they are on the ding list.

Can you file for a adjustment? A chunk of the numbers do seem that they were on backorder. How does once track that? Am I missing something?

I have over 40 numbers. I feel lost and stupid as hell.
satguy
Posts: 28
Joined: Wed Oct 19, 2005 12:00 am

Re: RIM Purchase Loyalty

Post by satguy »

You can go to Parts Workbench, Under dealer daily report, you can download a spreadsheet to note your adjustments and send it to Samedayadjuster at gm dot com. I believe it's Purchase loyalty detail MTD.
CADLOU
Posts: 208
Joined: Thu Oct 03, 2019 3:12 pm

Re: RIM Purchase Loyalty

Post by CADLOU »

Hello,
Are you talking about purchase loyalty or sales loyalty? I have not been to lucky on the sales loyalty because of the stupid restrictions. With that said, the purchase it is fairly easy and they will help you. I am more than happy to help walk you through it if you want. Just let me know you can message me.
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