Sprint Issue

Sprint Issue

Postby ScottParts » Wed Feb 10, 2021 4:07 pm

FYI-- I'm the Sprinting Dealer on a case, normally labels are emailed to me. I answered this case yesterday, 2:15 pm local time. It's now 9:00 am, and I still haven't seen a label. Did the online chat yesterday at 3:25, and was told (by Brandy) "You will receive labels within 2-4 hours." Got in this morning, still no label, so did another chat. This time Ivy said "Sorry about that Scott, it is actually a current issue in LoopOne. Let me request a label for you. I just need your email, weight and dimensions of part." So, if you're waiting on a Sprint part....
ScottParts
 
Posts: 149
Joined: Wed Jan 26, 2011 12:00 am

Re: Sprint Issue

Postby smoyer » Wed Feb 10, 2021 4:11 pm

ScottParts wrote:FYI-- I'm the Sprinting Dealer on a case, normally labels are emailed to me. I answered this case yesterday, 2:15 pm local time. It's now 9:00 am, and I still haven't seen a label. Did the online chat yesterday at 3:25, and was told (by Brandy) "You will receive labels within 2-4 hours." Got in this morning, still no label, so did another chat. This time Ivy said "Sorry about that Scott, it is actually a current issue in LoopOne. Let me request a label for you. I just need your email, weight and dimensions of part." So, if you're waiting on a Sprint part....


Another reason i don't mess with sprints unless it's something i really want to get rid of tons of grief for little profit
smoyer
 
Posts: 394
Joined: Thu Apr 21, 2005 12:00 am

Re: Sprint Issue

Postby PartScott » Wed Feb 10, 2021 5:18 pm

Fan-freakin'-tastic! I'm waiting on a label for a case that I answered about an hour ago. Usually I have the label in my email within 10 minutes...this would explain why I still don't have it. :roll:
PartScott
 
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: Sprint Issue

Postby ScottParts » Wed Feb 10, 2021 6:08 pm

As a partial follow up, she said I'd have it in my email in 2-4 hours. 2 hours now, still nothing.
ScottParts
 
Posts: 149
Joined: Wed Jan 26, 2011 12:00 am

Re: Sprint Issue

Postby PartScott » Wed Feb 10, 2021 6:15 pm

I'm thinking that I should just "stop sale" on the SPAC case now...lol
PartScott
 
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: Sprint Issue

Postby bsnyder723 » Wed Feb 10, 2021 7:11 pm

PartScott wrote:I'm thinking that I should just "stop sale" on the SPAC case now...lol


I had to do that last week after 3 calls to SPAC
bsnyder723
 
Posts: 376
Joined: Wed Jul 17, 2019 8:30 pm
Location: Central NJ

Re: Sprint Issue

Postby PartScott » Wed Feb 10, 2021 9:25 pm

So of course they fix the issue and a label shows up 20 minutes after I cancel the sale. Thanks, GM!
PartScott
 
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: Sprint Issue

Postby satguy » Wed Feb 10, 2021 9:32 pm

You can check gm dot loopone dot com. Your label should be there.
satguy
 
Posts: 28
Joined: Wed Oct 19, 2005 12:00 am

Re: Sprint Issue

Postby PartScott » Wed Feb 10, 2021 9:55 pm

satguy wrote:You can check gm dot loopone dot com. Your label should be there.


Under normal circumstances, yes. I checked several different times and it wasn't.
PartScott
 
Posts: 767
Joined: Tue Sep 22, 2015 1:50 pm

Re: Sprint Issue

Postby mdishong » Wed Feb 10, 2021 9:58 pm

Label is there; however, received an error message when opening it: ACROBAT READER ERROR
mdishong
 
Posts: 320
Joined: Tue Jun 20, 2006 12:00 am

Next

Return to Parts Managers

Who is online

Users browsing this forum: No registered users and 46 guests

cron