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[Benjaminhanak]

Is this a GM forum?

[bigmac]

No... but GM is the worst or the GM parts managers are the most vocal.

[Benjaminhanak]

I see, well I am working for a hard to deal with company as well. Chrysler has changed hands and the new ownership is really making it hard

[bsnyder723]

I see, well I am working for a hard to deal with company as well. Chrysler has changed hands and the new ownership is really making it hard

Chrysler wasn't all that much easier when it was owned by Fiat. B/O's are always an issue regardless of what company you deal with.

[Benjaminhanak]

The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.

[westside]

The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.

That sounds a lot like GM's PASE program...

[Thirdmoon]

Chrysler Assistant PM here as well.
Friends in the GM PM game as well.

[Thirdmoon]

The dealer rewards rules have changed and now parts doesn't get discounts or return allowance if the CSI and FFV scores are not good. We can bust our ass in parts and if service doesn't get their act together we lose.

Are you in Canada or the US?

[bentwrench54]

No... but GM is the worst or the GM parts managers are the most vocal.

I would say that we're the most vocal.

[Whiner]

No... but GM is the worst or the GM parts managers are the most vocal.

I would say that we're the most vocal.

GM Dealers may be the most vocal, but it really doesn't matter - No one at GM is listening
(I really wanted to add "anymore" to the sentence above, but it has been so long since GM heard anything that I doubt if they remember how to actually listen) - in my opinion...