Takata Airbag Returns

Takata Airbag Returns

Postby Fixed Ops Mgr » Wed Nov 03, 2021 1:37 am

I am wondering if anyone could let me know how they are returning or disposing of old airbags that have been replaced in the GM pickup recall? We have 3 pallets of old airbags that I need to figure out how to get rid of them and I have been told to use XPO logistics however I cannot find the return process. Are we charged for shipping or disposal of the old airbags because they have to be shipped hazmat?
I would appreciate any information you all may have.
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Re: Takata Airbag Returns

Postby GILPARTS » Wed Nov 03, 2021 11:46 am

XPO RETURN POLICY ON TAKATA AIRBAGS/INFLATORS

1) Accumulate as many airbags/inflators for TK HOLDINGS as possible.
(A minimum of 7 is required for LTL).
IF you have not accumulated 7 or more pieces within a two 2-week period, please contact us so we
can send you PRP labels for FedEx Ground shipping

2) Begin to stack the pallet, ensuring NOTHING exceeds the edges of the pallet and preferably not
over 5 ft high so the pallet will be structurally safe for transport. If your pallet does exceed 5 ft be
sure to shrink wrap really well and tie strap if possible to avoid the carrier refusing to take
because they feel it is not safe to transport. If the driver does refuse you will need to redo pallet.
****If putting new and used on the same pallet you must group the new and place on the edge
where they are clearly visible and preferably where you place your address and overpack labels.

3) Keep a count of how many Driver and Passenger side airbags/inflators you have on that pallet
(WE MUST HAVE THIS TO SCHEDULE YOUR PICKUP). You can also send back multiple pallets if you
have the capacity and ability to do so.

4) Once the pallet is ready and secure (WRAPPED OR TIED DOWN), you can either call or email
your request to schedule the LTL pickup. IF emailing your request PLEASE DO NOT EMAIL A REP
DIRECTLY BUT USE THE EMAIL ADDRESS AT THE BOTTOM OF THIS INSTRUCTION .
After all the above is completed, we will contact and schedule the appropriate carrier for your
pickup. We will request the pickup for the next business day but may take up to 72 business
hours depending on truck availability.

At this point, we will email you five documents:
1. Bill of Lading
2. Overpack
3. ERG 171
4. TK Holdings address label
5. these return instructions

CONTACT INFORMATION
210-250-5079 or 210-250-5052
SCFieldAction.14305 (AT) xpo (DOT) com
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Re: Takata Airbag Returns

Postby Parts007 » Wed Nov 03, 2021 12:24 pm

Also make sure each inflator has NO hardware in it (remove the 3 nuts).. make sure each inflator has its packing inside so it doesn't rattle around inside the box. tape each box shut. Make sure you have an up-to-date Hazmat training course before you sign the manifest.
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Re: Takata Airbag Returns

Postby AlanHomes » Mon Nov 15, 2021 9:04 pm

Good to print out, there was a bulletin that came out a few days ago to use the e-mail and not call.
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Re: Takata Airbag Returns

Postby jcriscione » Tue Dec 07, 2021 5:08 pm

If anyone needs I have the excel sheet for this return that you fill out and email to get them picked up. Just message me your email and I can send it over.
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Re: Takata Airbag Returns

Postby camaroman » Tue Dec 07, 2021 5:27 pm

Anyone having issues with techs bringing the 84594241 air bags back? They say the plastic sleeve should not come off the cylinder, so they won't use them. I have 2 of them like that so far.
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Re: Takata Airbag Returns

Postby GerryD » Fri Dec 10, 2021 4:38 pm

And do not forget to claim your $20 admin allowance on every airbag recall claim. Make sure service or your warranty admin is applying for it. Free money since it cost's nothing to return them. Our airbag recall cores have been consistently picked up within 1 to 3 days after submitting to XPS.
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Re: Takata Airbag Returns

Postby AlanHomes » Fri Dec 10, 2021 9:53 pm

I just drive down the interstate and throw them out the window
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