Dealer Track...

Dealer Track...

Postby Bucko21 » Mon Nov 15, 2021 7:45 pm

Hey all,, been a while since I posted, been out of GM now for about 3 years.. Might be going back to the General soon, looking at a dealer that uses Dealer Track.. I have CDK and Reynolds experience, how is Dealer Track? Anything I need to know if I make this move??
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Re: Dealer Track...

Postby X476 » Tue Nov 16, 2021 1:32 pm

If your going back to GM, Dealertrack is the least of your worries. :D
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Re: Dealer Track...

Postby smoyer » Tue Nov 16, 2021 2:40 pm

Bucko21 wrote:Hey all,, been a while since I posted, been out of GM now for about 3 years.. Might be going back to the General soon, looking at a dealer that uses Dealer Track.. I have CDK and Reynolds experience, how is Dealer Track? Anything I need to know if I make this move??


Worst dms out there total crap, make sure your paid well for all the beer you will consume
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Re: Dealer Track...

Postby bsnyder723 » Tue Nov 16, 2021 9:28 pm

I was at a Chrysler dealer that went to DealerCrap.. I left there quickly. CDK/ADP has it's issues, but nothing like DealerCrap.
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Re: Dealer Track...

Postby Bucko21 » Thu Nov 18, 2021 6:08 pm

Thanks for the info guys.. I had a feeling I was walking into a load of crap.. Still haven't pulled the plug on it but I appreciate the info...
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Re: Dealer Track...

Postby Stevenspeaking » Fri Nov 19, 2021 3:43 pm

DealerTrack can't even get the price tape correct for Chrysler/Fiat dealers.
Several years ago Fiat and Chrysler couldn't service the other brand. Then FCA merged them so we could order parts for the other brands.
FCA sends out a single tape and DT still breaks it up to the 2 brands. To this day any Fiat part prices are not current. They are from 2019.
I started a case 9/30/2019 and its status is "Related to Product Issue" That has not been fixed.
We have to be aware and manually override part prices each and every time we sell a fiat part.

It is like the saying "you get what you pay for"
sbrittain@mcgovernauto dot com
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