Parts007 wrote:Parts007 wrote:bigmac wrote:Just tried to order a cylinder of 1234yf and GM changes the quantity to 12. Don't need 12 cylinders but that's what GM changes it to even though when you check on the locator it states minimum quantity is 1. The guy that puts the order in didn't notice that GM changed the quantity to 12. Once it's ordered GM changes the quantity to 10 as the maximum quantity allowed to order. You cannot make this stuff up. Called DPAC and the agent tried to put the order in and got the same result. Asked if he would cancel the order, if I'm gonna order 10 or 12 I'll order QPO. He said to hold on while he got it cancelled.... after about 10 minutes the call was dropped.
Wow thats ugly. I just sent an email to kemkrest. Will see what they say.
THe response i received back from Kemkrest is that's an error they are working to get corrected.
Yesterday they finally fixed it so you can now order one. I found out when kemkrest called and asked if I wanted the 10 on order cylinders that the DPAC rep didn't cancel. The lady told me she thought GM had fixed it so I reordered it and could order one.