GM dealer answerbacks

GM dealer answerbacks

Postby partsman1610 » Wed Jul 20, 2022 8:25 pm

Is anyone else having problems with your answerbacks today? I am having multiple answerbacks (pages and pages ) of answerbacks for the same part making it impossible to navigate thru them all.
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Re: GM dealer answerbacks

Postby unemployed » Wed Jul 20, 2022 8:43 pm

I can not pull any answerbacks up, all day , i get this = 15300: The system is not responding or is not available. Please try again later.
&customerCode=101209&startDate=07/20/2022&endDate=07/20/2022&answerbackType=ALL&pendingFlag=true
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Re: GM dealer answerbacks

Postby VLADMEERSLAYER » Wed Jul 20, 2022 8:50 pm

I HAVEN'T BEEN ABLE TO GET ANY ANSWERBACKS TODAY EITHER, NO ERROR IT JUST DOESN'T FIND ANY.
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Re: GM dealer answerbacks

Postby PartScott » Wed Jul 20, 2022 8:58 pm

When I came in this morning, I had 317 answerbacks for my RIM order. Since I cleared those, I have not received a single answerback.
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Re: GM dealer answerbacks

Postby Denise Trimble » Wed Jul 20, 2022 9:13 pm

Apparently they were aware of the issue, but it only affected certain dealers; and at random. Not one e-mail notification sent out.
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Re: GM dealer answerbacks

Postby ScottParts » Wed Jul 20, 2022 9:13 pm

Same here, no answerbacks, no error messages.
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Re: GM dealer answerbacks

Postby smoyer » Thu Jul 21, 2022 11:53 am

none yesterday, But today magically they are there
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Re: GM dealer answerbacks

Postby ehiatt » Thu Jul 21, 2022 12:56 pm

Still no answerbacks here this morning. Tried clearing the cache, no good.

feces.jpg
feces.jpg (56.06 KiB) Viewed 4059 times
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Re: GM dealer answerbacks

Postby Denise Trimble » Thu Jul 21, 2022 2:32 pm

Ours are available now.
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Location: Ohio

Re: GM dealer answerbacks

Postby ehiatt » Thu Jul 21, 2022 4:57 pm

Ours too.
The feces must have worked. :lol: 8-)
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