gm service department national averages

[rjt999]

I am a service manager of a medium size chevrolet dealer.I am searching for a web site or publication were i can find national averages for cp labor,hours per ro,csi,gross profit percentage,any info would be great.

[dangreer]

Try NADA's web site. http://newnada.activematter.com/content ... DAdata.htm

This link has a pdf file with the year 2000 data.

Dan Greer