Service department tablets

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LOWAIRD1964
Posts: 260
Joined: Thu Feb 27, 2014 4:32 pm

Service department tablets

Post by LOWAIRD1964 »

Heys guys anyone using tablets to write up a service customer? We have Reynolds and Reynolds. I don't even know if it could be done, just thinking we are a small dealership. Only 6 techs 2 writers-2 write up areas and you know how it gets. it would be nice to be able to just jump in and help a customer if needed to hurry things along. Any ideas, suggestions?
Fixed Ops Mgr
Posts: 192
Joined: Sat Feb 25, 2017 5:32 pm

Re: Service department tablets

Post by Fixed Ops Mgr »

Service dept. here uses tablets for customer write up and walkaround inspections. The tablets run off our internal wifi connection so it is just like
setting in front a desktop computer and they integrate into our DMS just fine. We are on Dominion for a DMS so I don't know how Reyrey would work
but I would have to think that it could be done.
X476
Posts: 512
Joined: Wed Oct 10, 2007 12:00 am
Location: Midwest

Re: Service department tablets

Post by X476 »

Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.
Rykid50
Posts: 225
Joined: Sat Jan 04, 2014 1:58 pm

Re: Service department tablets

Post by Rykid50 »

X476 wrote:Our SA's just went to tablets last month and it works very good> We are on Rey Rey, they set everything up when they were here to put everyone on ignite.



What tablets do you guys use?
X476
Posts: 512
Joined: Wed Oct 10, 2007 12:00 am
Location: Midwest

Re: Service department tablets

Post by X476 »

Microsoft Surface Pro. The advisors said they work pretty good. side note- we did have to bump our Wi-Fi to make everything work as it should
ahmed11
Posts: 2
Joined: Fri Sep 28, 2018 12:16 pm

Re: Service department tablets

Post by ahmed11 »

Good man it was informative
pranjalraut
Posts: 1
Joined: Wed Aug 14, 2019 6:43 am
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Re: Service department tablets

Post by pranjalraut »

Great Information.Thanks for sharing :)
FixedManager
Posts: 216
Joined: Wed Feb 21, 2007 12:00 am

Re: Service department tablets

Post by FixedManager »

Consider having a strong WIFI system installed for this alone with the system hidden, otherwise your bandwidth will be stolen by customers and employees alike.
Harmanpubg18
Posts: 1
Joined: Mon Aug 10, 2020 5:58 am

Re: Service department tablets

Post by Harmanpubg18 »

Great Information
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