Discontinued Parts Return

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Kaju65
Posts: 76
Joined: Tue May 22, 2018 5:20 pm

Discontinued Parts Return

Post by Kaju65 »

I have a couple of discontinued/superceded parts in stock that I'm trying to return using my Return Reserve. The original part #'s are non returnable but the new part# is returnable. Is there a way to return these under the new part number?
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Tbizkit
Posts: 43
Joined: Fri Aug 04, 2017 3:42 pm

Re: Discontinued Parts Return

Post by Tbizkit »

Return under the new number and attach a screen shot from EPIC to show it supersedes, I do this and never have any issues with the returns.
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Kaju65
Posts: 76
Joined: Tue May 22, 2018 5:20 pm

Re: Discontinued Parts Return

Post by Kaju65 »

Thanks! I'll give it a try!
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