adi e commerce procedures

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bsmith77327
Posts: 23
Joined: Tue Aug 22, 2017 3:06 pm

adi e commerce procedures

Post by bsmith77327 »

anyone have a procedure to try and keep up with ecommerce purchases like getting your credit/debts difference from gm?
on the gm statements it has a 30ish digit number to try and see what it applies to. Getting way to complicated
jaybird62
Posts: 132
Joined: Mon Oct 30, 2023 6:44 pm

Re: adi e commerce procedures

Post by jaybird62 »

it is a very hard to deal with system. we have struggled with it for 2 years . there is no real money in it, so we are looking at turning it back off. our accounting office and cashier are sick of it..
satguy
Posts: 28
Joined: Wed Oct 19, 2005 12:00 am

Re: adi e commerce procedures

Post by satguy »

I see it as free money. Vouchers pay on the open statement thru BARS. The credit card monies get deposited into your bank account. You can see the transactions thru MAXIS in Global. We keep a spreadsheet of every transaction as we receive and bill them out.
GerryD
Posts: 14
Joined: Wed Jan 29, 2020 6:09 pm

Re: adi e commerce procedures

Post by GerryD »

In Global go to app center and type LMA, launch app then on top menu click CCA then Reports then ecommerce dealer report. you can sort by date range
bsmith77327
Posts: 23
Joined: Tue Aug 22, 2017 3:06 pm

Re: adi e commerce procedures

Post by bsmith77327 »

thanks i'll give that a try
smoyer
Posts: 396
Joined: Thu Apr 21, 2005 12:00 am

Re: adi e commerce procedures

Post by smoyer »

ecomm is a joke by the time you absorb the low mark up and all the fees and extra work storing the parts until the customer decides they want to pick them up it is a non winner, we canceled ours a year ago best choice we made all that year
GM prts mgr.
Posts: 27
Joined: Wed Oct 25, 2023 6:47 pm

Re: adi e commerce procedures

Post by GM prts mgr. »

Did away with ours also at both of our GM stores.
The only one making any money off it is GM.
Very hard to reconcile the payments vs. the orders.
jaybird62
Posts: 132
Joined: Mon Oct 30, 2023 6:44 pm

Re: adi e commerce procedures

Post by jaybird62 »

GM prts mgr. wrote:Did away with ours also at both of our GM stores.
The only one making any money off it is GM.
Very hard to reconcile the payments vs. the orders.

and it is super fun when a customer returns something...
understatedone
Posts: 65
Joined: Wed May 12, 2021 12:25 pm

Re: adi e commerce procedures

Post by understatedone »

bsmith77327 wrote:anyone have a procedure to try and keep up with ecommerce purchases like getting your credit/debts difference from gm?
on the gm statements it has a 30ish digit number to try and see what it applies to. Getting way to complicated

That is because GM takes fees. So I believe it is a 7% fee plus 5% fee if ship to home order and a 2.9% credit card fee off of final price. Run Maxis in Global Connect and then DRP Transactional Reporting to view what gets deposited in your bank account. Also BARS can be helpful as well as GMLAM reports
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