Anyone having trouble logging in to CDK?

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bigmac
Posts: 658
Joined: Fri Feb 08, 2008 12:00 am

Anyone having trouble logging in to CDK?

Post by bigmac »

We came in and no one in the dealership can log in to CDK. The phone numbers are not being picked up either. Is this just our store or a national problem?
dandanthepartsman
Posts: 80
Joined: Mon Nov 05, 2018 5:55 pm

Re: Anyone having trouble logging in to CDK?

Post by dandanthepartsman »

nationwide outage
bigmac
Posts: 658
Joined: Fri Feb 08, 2008 12:00 am

Re: Anyone having trouble logging in to CDK?

Post by bigmac »

Thank you. CDK couldn't bother to send out a message.
dandanthepartsman
Posts: 80
Joined: Mon Nov 05, 2018 5:55 pm

Re: Anyone having trouble logging in to CDK?

Post by dandanthepartsman »

w w w.reddit. com/r/partscounter/comments/1djh4vz/cdk_down/?sort=new

had to add spaces to bypass rules
Zep33
Posts: 1410
Joined: Wed Mar 19, 2008 12:00 am

Re: Anyone having trouble logging in to CDK?

Post by Zep33 »

Not sure if true - but heard they were hacked.

Possible ransomware attack - This could be a while
MSInventory
Posts: 115
Joined: Mon Apr 03, 2017 9:45 pm

Re: Anyone having trouble logging in to CDK?

Post by MSInventory »

2 weeks is what I've been hearing.
"The worst thing a Parts Manager can do is to fall in love with his parts."
bigmac
Posts: 658
Joined: Fri Feb 08, 2008 12:00 am

Re: Anyone having trouble logging in to CDK?

Post by bigmac »

Just saw bulletin GCUS-9-16240. It tells you how to go to RIM and pull up a copy of your inventory that has locations. My concern is what are we going to do about RIM compliance as we sell out and have to reorder.
Denise Trimble
Posts: 1116
Joined: Wed Mar 30, 2011 12:00 am
Location: Ohio

Re: Anyone having trouble logging in to CDK?

Post by Denise Trimble »

Anyone having a flashback?
Stevenspeaking
Posts: 204
Joined: Thu Jun 14, 2007 12:00 am
Location: Massachusetts
Contact:

Re: Anyone having trouble logging in to CDK?

Post by Stevenspeaking »

We had 50/50 that couldn't login. I deleted browsing history from the shipping computer. After that it logged in OK.
sbrittain@mcgovernauto dot com
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