Anyone else unable to order GM parts?

TimK
Posts: 638
Joined: Tue Apr 02, 2013 12:00 am
Location: MerryLand

Anyone else unable to order GM parts?

Post by TimK »

On ADP and getting an error code 1301 unauthorized user error.

I have two dealer codes and orders on both received the same error.
PartsPlant81
Posts: 1041
Joined: Fri Apr 12, 2013 12:00 am

Re: Anyone else unable to order GM parts?

Post by PartsPlant81 »

Yes Global Connect is down. I can't put my order through either.
Bailo1
Posts: 257
Joined: Mon Jun 03, 2013 5:24 pm
Location: Indiana

Re: Anyone else unable to order GM parts?

Post by Bailo1 »

Oh, but GM is aware of the problem. Sorry for any inconvenience this may have caused. Like to have them tell all my techs/customers why their parts didn't arrive tomorrow...
jdpetey
Posts: 226
Joined: Tue Feb 15, 2005 12:00 am

Re: Anyone else unable to order GM parts?

Post by jdpetey »

Have to call SPAC ASAP. Called PDC 51 and was told to contact SPAC for order input.

Waited 25 min to place order. Just hung up after 32 min. Only able to order 10 lines, but was able to fanagle 12 lines.

Good Luck.
GM-gta
Posts: 46
Joined: Mon Sep 30, 2013 6:43 pm

Re: Anyone else unable to order GM parts?

Post by GM-gta »

Yea looks like the phone system is overloaded now, im getting an error when trying to call now.

Guess alot are not getting parts tomorrow.
GM-gta
Posts: 46
Joined: Mon Sep 30, 2013 6:43 pm

Re: Anyone else unable to order GM parts?

Post by GM-gta »

Is this just in Canada or is US affected as well?
gully
Posts: 96
Joined: Tue Apr 22, 2003 12:00 am

Re: Anyone else unable to order GM parts?

Post by gully »

By the responses it looks nationwide.
PartsPlant81
Posts: 1041
Joined: Fri Apr 12, 2013 12:00 am

Re: Anyone else unable to order GM parts?

Post by PartsPlant81 »

Been on hold 30 minutes already. Worst case I'll keep trying tonight to force it through on Global at home. When it rains it pours friends... :o
cville1987
Posts: 329
Joined: Wed Jan 12, 2011 12:00 am

Re: Anyone else unable to order GM parts?

Post by cville1987 »

SI and the locator are down as well. Thankfully I didn't have anything on this 2nd order so no big deal.
CMayne
Posts: 812
Joined: Tue May 17, 2011 12:00 am

Re: Anyone else unable to order GM parts?

Post by CMayne »

The ACA (Obama care)websight is down as well, one would think they might be connected! :o :lol: :roll: :mrgreen: :evil:
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