DealersEdge Professional Forums

As your tossing them into the dumpster break them in half. Would not want to miss a sale because I gave them to the bodyshop or some other way they re-enter the stream of commerce.

Sorry not trying to sound like big brother. Just my opinion.

If you do have to pay to return it than the 35% restock is the better bet than using your return reserve. ex. To do a cso return and pay %35 - part has cost of $2000, It would cost $700 giving you a $1300 difference. Or you could use return reserve but the problem with that is $2000 of reserve ...

I'm agonizing as to the best way to loose the least amount of money. Our guy ordered the incorrect part number for a SRTA trans. Now I would like to return it and loose the least amount of money. It's not a popular number and I don't have OE Connection to list it on at a discount to entice sales ...

Last time I dealt with this was in 1987. A Chevette came thru with a incorrect vin tag. (Yea that was fun to figure out) Our GM rep came down with a sealed box and two special rivits, we had the windshield removed. The rep witnessed the installation. The rep took what was left of the old rivits and ...

Me dreaming:
Since GM knows to pre ship these as per what vin number vehicle it's for, would it make sense to include that info somewhere on the order?

As the oil filters and quantity of oil is not the same for every car. In parts we bill out the parts as required and then the service advisors adjust the labor to come to the end total they need. Sometimes they make more sometimes Parts makes more.

We have Automate. Our bodyshop core process when billing. Use the GM part number followed by the "C" when the core gets returned I remove the core from the repair order. If the part does not get returned I would rather have it charged out and collect the money than worry about getting "dinged"

One time part of our WPC paperwork was "lost" all I have to do was reprint and fax it to them.

Dave

My answer to him was why would someone want the Dexos if they had a factory fill of Mobil1.

Thank You for your help.
Dave

A tech asked if the Now Fully Synthetic Dexos 5w-30 can replace the Mobil1 Synthetic oil of the same 5w-30 viscosity.

Thanks Dave