DealersEdge Professional Forums

anybody else have a problem with the spac department? we have a tranny on backorder. I called abby at the spac dept she said she could not tell me where it is or when we will see
it. she said the case resolution department it working on it. I said put me on hold and call them to see where they are ...

dealertrack sucks!!!! I hate it..everything about it I hate. stay with r&r or adp...I like adp we had it before dealertrack. the switch was a learning curve to say the lease..DO NOT GO WITH DEALERTRACK!!!

has anyone seen a answerback like this..part #42554932 is being in place of 42474399. if the price difference is greater than $10.00 and the repair is customer pay, summit for spac policy adjustment after the part is invoiced. a credit will be issued 1-4 weeks after the form is received. ... what ...

OHHHH THOSE WERE THE GOOD OLD DAYS!!!!

we ordered part#84077959 control# a250 shipment#5810643 on 09/07/18 never received it. we checked with gmcca it said...as simpson (ship direct supplier) 09/10/18 Michigan crossdock 09/11/2018 Hudson crossdock 09/12/18 west side garage 09/13/18 no show!!! I called dli to find out why we didn't get it ...

my daily report hasn't updated since the 20th...why??? inside that same report the service penetration report hasn't been updated since may..you got to love that great gm feeling!!!

DOES ANYBODY KNOW WHAT HAPPEND TO THE SERVICE PENETRATION REPORT??? MINE WAS NOT UPDATED SINCE APRIL. AM I MISSING SOMETHING?

WHY DOSNT GM HAVE AC 134A DYE 88864127?? WHO IS IN CHARGE OF SEASONAL PARTS? COME ON GM NO AC DYE??? REALLY?? IM TRULY SICK OF GM..BEEN WITH GM SINCE 1981 IT IS THE WORST I SEEN IT. MAYBE NEW LEADER SHIP IS IN ORDER IT GM, SOMETING HAS TO CHANGE FAST I DONT THINK I CAN DEAL WITH THIS CRAP ANYMORE :x ...

the new app is gm excellence executive dashboard

go to gm excellence executive dashboard...click on pase and you will be able to view it